Website terms of use

Who we are

This website is run by Harmony Cleaning Co Ltd, trading as Harmony Cleaning, a company registered in England and Wales (company number 14312331). Our registered office is 8 Raven Road, London E18 1HB. You can contact us by email at admin@harmony-cleaning.co.uk or by phone on 020 8092 8835.

Using this website

These terms apply to your use of harmony-cleaning.co.uk, including the quote chat. By using the website you accept them. If you do not agree with them, please do not use the website.

You must not misuse the website, for example by trying to gain unauthorised access to it, introducing viruses or other harmful code, or deliberately overloading it.

Information on this website

The information on this website, including our blog articles, is general information about our services and about running buildings and workplaces. It is not legal, financial or professional advice, and it may not cover your circumstances. Please take advice before relying on it, particularly on topics such as employment law, TUPE, service charges or health and safety.

We work to keep the website accurate and up to date, but we cannot promise that everything on it is complete, correct or current at all times.

Quotes and contracts

Nothing on this website is an offer to provide services at a particular price or on particular terms. Every cleaning service we provide is set out in a written proposal and agreed in a contract with you, which covers the scope, price and terms. If anything on this website differs from your contract, your contract applies.

The quote chat and phone assistant

The quote chat on this website and the assistant that answers our phone line are automated. They take your enquiry details and answer general questions about our services. They cannot agree prices, contracts or start dates, and their answers may sometimes be wrong. Our team confirms everything in writing.

Our content

The text, design, logo and other content on this website belong to us or to the people who license them to us. You may view and print pages for your own use and share links to them. Please do not copy our content for commercial use without our permission.

Links to other websites

Where this website links to other websites, such as government guidance, we include the links for information only. We are not responsible for the content of other websites.

Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales.

Otherwise, we are not liable for any loss or damage arising from your use of this website or your reliance on its content. This does not affect any contract you have with us for cleaning services, which has its own terms.

Your personal information

Our privacy notice explains how we use personal information you give us through this website, our quote chat, email or phone.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last updated, and the version on this page is the one that applies when you use the website.

Law and jurisdiction

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.